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store policy

customer care

How do I cancel an order?
Orders are processed within 24 hours. If you made a mistake with your purchase you can contact one of our Lash Experts at within 30 minutes of order placement to cancel your order.

How do I contact customer service?
You can contact one of our Lash Experts Sunday – Friday between 7:00am – 9:00pm at

privacy & safety

She Is... is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks, for the purposes of customer research and profiling or where we have your express permission to do so, and to Third-Party vendors needed to carry out their work for us, which may include identifying and serving targeted advertisements or providing analytic services.

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to the She Is... website.

payment methods

- Credit / Debit Cards

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